Shore United Bank Welcomes Ed Dillon, Branch Manager

Shore United Bank, a member of Shore Bancshares community of companies, is pleased to announce that Ed Dillon has joined the company as Branch Manager at our location in Ridgely, Maryland. Ed joins Shore United Bank with previous banking experience as an assistant branch manager.

Mr. Dillon graduated from York College of Pennsylvania where he earned a bachelor’s degree in Marketing.

“Ed is a wonderful addition to the team in Ridgely. His knowledge and experience in banking goes a long way in strengthening the relationships with employees and customers.” said Jennifer Joseph, Chief Retail Banking Officer of Shore United Bank.

“I’m very excited to get to know our customers and to help them with their financial needs and goals” said Mr. Dillon.

Ed resides in Chestertown, Maryland with his wife, Leigh and their new baby, Charlie.

For more information about Shore United Bank, visit

Rebecca Combs Chosen for Prestigious Leadership Maryland Program

Leadership Maryland announced today that Rebecca “Becki” Combs, CFO of Quality Health Strategies, has been chosen to participate in the professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Combs is one of 52 individuals chosen for Leadership Maryland’s 26th class – the Class of 2018, who will complete the eight-month hands-on learning program focused on the state’s most vital social, economic and environmental issues.

Following a two-day opening retreat in April, the class will attend five two-day intense sessions traversing the state focusing on Maryland’s economic development, education, health and human services, criminal justice, the environment, and multi-culturalism/diversity. These sessions will be followed by a one-day closing retreat in November and a graduation celebration in December. More than 100 experts representing business, government, education, and the non-profit community will serve as panelists and guest speakers.

“The selection process for the Class of 2018 was very competitive this year, as we had an extraordinary pool of diverse and experienced applicants to choose from,” said Renée M. Winsky ‘05, president and Chief Executive Officer, Leadership Maryland. “The 52 selected participants represent a diverse and broad spectrum of highly-qualified executives from across the state, and we are confident that their Leadership Maryland experience will help them to play an even greater role in our unified effort to shape the future of our state.”

Leadership Maryland is open to senior-level executives with significant achievements in either their careers and/or their communities. Ideal Leadership Maryland members have a desire to learn more about Maryland’s most critical issues and a personal commitment to be a force for positive change in their organizations, their communities, and their state. For more information about Leadership Maryland, please visit, call 410-841-2101 or email  For more information regarding Quality Health Strategies, please visit

About Leadership Maryland

Leadership Maryland is a professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Each year, as many as 52 diverse and accomplished executives from Maryland’s public and private sectors are selected to come together as a class for an eight-month hands-on learning program focused on the state’s most vital social, economic and environmental issues. The first Leadership Maryland class graduated in 1993, and the organization’s alumni network now consists of more than 1,100 leaders from all industries and regions of the state. To learn more, please call Leadership Maryland at 410-841-2101 or visit

Easton Utilities Modernizes Natural Gas System

Easton Utilities is committed to safety, reliability and innovation to serve their customers with a superior experience. A true testament to this commitment is represented by the completion of the natural gas distribution system rebuild. Spanning approximately twenty years, Easton Utilities has been upgrading the underground system with polyethylene (PE) pipe, which has a lifespan of more than 50 years. “We approached this project in a methodical manner, addressing the most vulnerable areas first, and are proud to complete the final phase of this modernization,” stated James P. Crowley, Gas Department Manager.

Easton’s first gas plant was built in 1860 and served 323 customers. By 1955, the demand on the gas department had increased to such a point that a complete revision of the plant was required. In June of 1966, the Town of Easton was converted to a natural gas system being supplied by Eastern Shore Natural Gas to serve 1,100 customers. This original system was expanded using ductile iron, cast iron and steel. The combination of all these materials formed the over 100 miles of mains which were soon reaching end of life. “Our philosophy is to stay ahead of anticipated issues and resolve them prior to a disruption to our customers,” stated Hugh E. Grunden, President and CEO of Easton Utilities. “We are committed to keeping pace, staying ahead even, with the latest safety and technology available to make our system solid and secure.”

This investment helps ensure our gas system is safe, reliable and cost efficient to operate.  Because PE does not corrode, it reduces the need for ongoing cathodic protection maintenance, a requirement for the former steel pipe and cast iron gas mains. Easton Utilities natural gas system now serves over 4,600 customers in an 8.5 square mile territory. “Serving our customers in the safest, most efficient manner ultimately drove the project,” added Crowley. “The entire gas department team had a sense of ownership and pride with this project over the years.”

Easton Utilities is a community-owned, not-for-profit utility and telecommunications company operating the Electric, Natural Gas, Water, Wastewater, Cable Television, and Internet services for the Town of Easton and portions of the surrounding area. Visit for more information.

Quality Health Strategies Earns Prestigious CMMI Level 3 Appraisal Status

Quality Health Strategies Inc. announced today that it has been awarded the highly regarded Capability Maturity Model Integration (CMMI) Level 3 appraisal status. This is an excellent performance improvement model for competitive organizations that want to achieve high-performance operations. Building upon an organization’s business performance objectives, CMMI provides a set of practices for improving processes, resulting in a quality improvement system that paves the way for better operations and performance.

The appraisal was performed by Certified Lead Appraiser Jeff Dalton of Broadsword Solutions Corporation – a CMMI Institute Partner company based in Detroit, Michigan. The CMMI Institute is a subsidiary of the ISACA (Information Systems Audit and Control Association).

A CMMI certification enables others to identify the capability of an organization, and was originally introduced via the Department of Defense to enable it to determine the maturity and efficiency levels of the companies they hired.  It looks at industry best practices and matches them to the output of an organization.

Robert Porter, MES software engineer for Quality Health Strategies, led the team in an intensive 18 months effort. “I am truly impressed to see such a total commitment to a culture of excellence from the entire organization. The Executive Leadership provided their full support by investing in both internal and external training, workshops, conferences and on-site consulting services for our team members.”

Mr. Porter also noted that the standard completion time for this level of effort is usually about 43 months.  Quality Health Strategies was able to achieve level 3 appraisal in short order as it already incorporated much of the standards required in its everyday practices, and already achieved ISO 9001:2015 certification. “We were ahead from the start,” says Porter. “I am quite convinced that our Maturity Level 3 status will provide our customers with the best results and superior quality in all of our products and services.”

Only a fraction of organizations worldwide achieves a level 3 CMMI status.

About Quality Health Strategies serves the entire nation in an effort to protect the fiscal and clinical integrity of healthcare systems. The company currently holds a number of federal contracts for detecting and combating health care fraud, waste, and abuse on a national and regional level. For More Information, Contact: Pat Boos, Director of Marketing

Bountiful Interiors Earns National Recognition from Leading Industry Groups

Bountiful Interiors, a home accents retailer and full-service interior design firm based in Easton, Maryland, has been recognized for excellence by two leading industry organizations.

Bountiful Interiors was awarded “Best of Design” and “Best of Customer Service” by Houzz, the leading platform for remodeling and design. The Best of Houzz is awarded annually in three categories: Design, Customer Service, and Photography. Design award winners’ work was the most popular among the more than 40 million monthly users on Houzz. Customer Service honors are based on several factors, including the number and quality of client reviews a professional received in 2017.

“The Houzz community selected a phenomenal group of Best of Houzz 2018 award winners, so this year’s recipients should be very proud,” said Liza Hausman, Vice President of Industry Marketing at Houzz. “Best of Houzz winners represent some of the most talented and customer-focused professionals in our industry, and we are extremely pleased to give them both this recognition and a platform on which to showcase their expertise.”

Bountiful Interiors also earned recognition at the 29th Annual ARTS Awards, which took place January 19, 2018 in Dallas, Texas. The ARTS Awards recognizes top manufacturers, retailers, designers, and sales representatives from across the world. The event is produced by Dallas Market Center, a global trade center and wholesale marketplace for the retail and interior design industries, and ART, a creative home furnishings network that promotes and enhances the market position of the home furnishings industry. Bountiful Interiors was a finalist in the Home Accents Retailer East/Atlantic category.

“It was a tremendous honor to be recognized by our peers as one of the best home interiors retail stores on the east coast,” said Jamie Merida, owner of Bountiful Interiors. “The nominating committee included magazine editors, business owners, and industry leaders we respect a great deal, so it really means a lot to us.”

Merida said his team of interior designers and retail staff deserve the credit for the company’s growing reputation in the industry. “We have the most talented designers in the area, and everyone on the team works hard to make every customer experience a delight. I’m incredibly proud of what we’ve achieved together.”

Bountiful Interiors is located at 218 N Washington St in Easton, Maryland. The company’s website is

About Bountiful Interiors: Bountiful Interiors the Eastern Shore’s premier home furnishings and interior design firm. Located in Easton, Maryland, the 10,000-square foot store carries furnishings, bedding, and home accents from leading national brands, as well as one-of-a-kind antiques and handcrafted items. The interior design studio serves clients throughout the Mid-Atlantic region and beyond. The studio’s work has been featured in leading publications, such as Southern Home, Romantic Homes, Home & Design, Chesapeake Views, and The Cottage Journal. Owner Jamie Merida recently designed a furniture and home accents collection under the brand Tidewater Collection for Chelsea House. For more information, please visit

About Houzz: Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish – online or from a mobile device. From decorating a small room to building a custom home and everything in between, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community empowered by technology, Houzz is the easiest way for people to find inspiration, get advice, buy products and hire the professionals they need to help turn their ideas into reality. Headquartered in Palo Alto, CA, Houzz also has international offices in London, Berlin, Sydney, Moscow, Tel Aviv and Tokyo. Houzz and the Houzz logo are registered trademarks of Houzz Inc. worldwide. For more information, visit

About Dallas Market Center: Dallas Market Center is a global business-to-business trade center and the leading wholesale marketplace in North America connecting retailers and interior designers with top manufacturers in home décor, furniture, gift, lighting, and fashion. Inside its dynamic, five million square foot campus near downtown Dallas, nearly 200,000 customers from all 50 states and 85 countries seek industry trends, business education and new products via open-daily showrooms and from exhibitors participating in trade events held throughout the year. The Dallas Market Center website is available at

About ART: ART is the creative home furnishings network representing manufacturers, retailers, representatives and other individuals and companies interested in promoting and enhancing the market position of the home furnishings industry. Each year ART sponsors programs such as the ART conference, regional educational seminars, the ART card and the ARTS Awards. The ART website is available at

Talbot Country Club Welcomes New General Manager, Rob McWilliams

The Board of Governors of Talbot Country are pleased to share that Rob McWilliams has joined the senior leadership team as the new General Manager.

“We are thrilled to welcome Rob to Talbot Country Club,” said Ron Flohr, Talbot Country Club Board President. “We are confident that he is a great fit for our Club and its members and staff. We look forward to partnering with him as we plan for and realize our future.”

“I have spent the past eleven years preparing for this opportunity, and I am fortunate to be part of such a wonderful membership and talented team,” said Rob McWilliams, Talbot Country Club General Manager. “I look forward to developing new relationships and friends on the Eastern Shore.”

McWilliams has more than 10 years senior-level experience in club management to include: food & beverage operations, clubhouse management, technology, financial management, capital project management, long-term planning and team leadership, mentoring and training.

Most recently, McWilliams was the Director of Operations at the Club at Mediterra in Naples, Fl. Prior to taking on that role, he was a member of the senior management team for three years and facilitated the Club’s transition from a developer’s club to a member-owned club. Club at Mediterra was the first golf course to be recognized as an Audubon Silver Sanctuary and the restaurants and banquet facilitates were the first in a private residential club to be certified “green.”

Prior to the Club at Mediterra, McWilliams worked with the Oakmont Country Club in Oakmont, Pa. (host to more combined USGA and PGA championships than any other course in the United States) from 2006-2011 where he served as the Support and Development Manager and Food and Beverage Manager. While at Oakmont, he managed the largest food venue of the US Women’s Championship Tournament, serving nearly 11,000 people in 7 days.

Before transitioning to a career in Club Management, McWilliams served in the US Army where he was a Nuclear Demolitions Specialist and was appointed a Chemical Warfare Readiness Officer. Following his service in the Army, he worked in the private sector as a project manager where he directed, supervised and coordinated activities in the electronics, aerospace, performance metals and robotics industries.

McWilliams is a native of the Pittsburgh area in Pennsylvania and has an adult son living in Washington DC.

About Talbot Country Club

Established in 1910, Talbot Country Club is the oldest golf club on the Delmarva Peninsula. Talbot Country Club is committed to providing its membership and guests with superior social and recreational experiences by offering the finest staff, services, facilities and activities while preserving the rich traditions of the Club which foster friendship, fellowship and pride. For more information, visit or call 410-822-0490.

Robin Deputy Celebrates 25 Years with Shore United Bank

Shore United Bank, a member of Shore Bancshares community of companies, is proud to recognize Robin Deputy for her 25 years of service. Ms. Deputy began her career in December of 1992 as an administrative assistant to the President. She has also held positions as a teller, loan coordinator, human resources manager, chief operating officer and corporate secretary. Robin is currently the Branch Manager at the Camden, Delaware location.

Ms. Deputy attended Delaware Technical and Community College with a major in Administrative Office Systems. In addition, she has also completed several classes through the American Institute of Banking including Principles of Banking, Law & Banking Principles and Personnel & the Law.

Robin Deputy is a member and officer of the Felton Community Fire Company Auxiliary. She enjoys reading and gardening.

Ms. Deputy resides in Felton, Delaware with her husband, Donald. She has 3 children, Jordan, Lauren and Ryan, and 2 grandchildren, Avery and Colton.

Lisa K. Rosengren Celebrates 25 Years with Shore United Bank

Shore United Bank, a member of Shore Bancshares community of companies is proud to recognize Lisa Rosengren for her 25 years of service. Ms. Rosengren began her banking career in December of 1992 as a Loan Coordinator and Senior Loan Administrator to her present role at Shore United Bank as a Senior Loan Assistant in Credit Administration.  Ms. Rosengren is responsible for reviewing the credit quality of commercial loans in our Delaware Region.

Ms. Rosengren has completed various classes and seminars through American Institute of Banking. “Lisa is a true asset to our team,” says Stephen Wright, Regional Manager at Shore United Bank. “She values our customers and what they mean to our company each day. We appreciate her dedication to the company and the communities we serve.”

Ms. Rosengren is an active member of the Felton Fire Company Auxiliary. She enjoys crafting and spending time with her daughter, Alicia, and granddaughter, Autumn.

Ms. Rosengren resides in Felton, Delaware with her four-legged “fur baby” Skyler.

For more information about Shore United Bank visit

Shore United Bank Welcomes Tracy Berrigan as Branch Manager

Shore United Bank, a member of Shore Bancshares community of companies, is excited to announce that Tracy Berrigan has joined the company as the Branch Manager of our Dover Street location in Easton, Maryland. Tracy joins Shore United Bank with 37 years of banking experience and management.

Ms. Berrigan is a graduate of the Community College of Baltimore County and holds a degree in business administration. She has also attended several courses and seminars through the Maryland Bankers Association including, deposit documentation, bank regulations and loan underwriting.

“Tracy is a great addition to the team at Dover Street. Her enthusiasm and her love for helping people go hand in hand when it comes to her leadership style that she demonstrates in the branch every day” says Jennifer Joseph, Chief Retail Banking Officer of Shore United Bank.

“I look forward to meeting and serving   the customers that visit our Dover Street location,” says Ms. Berrigan.

Ms. Berrigan serves on the Executive Board of the Talbot Chamber of Commerce, Board of Director for Friends of Hospice and the Brighter Christmas Fund and also serves as the Treasurer of St. Luke’s United Methodist Church in Denton.

Ms. Berrigan resides in Denton, Maryland with her husband, Tim.

For more information about Shore United Bank, visit

Mid-Shore Pro Bono Receives $10,000 Grant to Support Debtor Assistance Programs

Mid-Shore Pro Bono is pleased to announce the award of a $10,000 grant from the American College of Bankruptcy Foundation to support their Debtor Assistance Project (DAP).  Since 2010, the DAP has provided free legal advice to more than 700 individuals and families facing bankruptcy or other consumer debt issues on the Eastern Shore.

This grant will fund Mid-Shore Pro-Bono’s monthly DAP clinics providing debtors with opportunities to meet with specially trained volunteer attorneys for cost-free half-hour consultations. Clinics are hosted in Easton and Centreville with plans to expand to other counties in 2018. Mid-Shore Pro Bono sustains this program independently with the support of the U.S. Bankruptcy Court who established this program.

In addition, the grant will support outreach efforts to reach potential clients facing consumer debt.

“The continued support of the American College of Bankruptcy will allow us to reach individuals and families struggling with consumer debt,” said Sandy Brown, Mid-Shore Pro Bono Executive Director. “The earlier we can reach clients and begin working with them, the easier it is to keep them in their homes and avoid bankruptcy. Many clients don’t know their rights and are reluctant to confront these issues, but we can help.”

Monthly DAP clinics are held in the Mid-Shore Pro Bono offices in Centreville at 108 Broadway and Easton at 8 South West Street. For more information about the DAP program, please call the office at 410-690-8128.

About Mid-Shore Pro Bono
Mid-Shore Pro Bono Mid-Shore Pro Bono connects low-income individuals and families who need civil legal services with volunteer attorneys and community resources. The organization serves citizens of Kent, Queen Anne’s, Caroline, Talbot and Dorchester counties. For more information or to make a donation, call Mid-Shore Pro Bono at 410-690-8128 or visit