Talbot County’s August 21 comprehensive-plan session will include Economic Development and Tourism. Earlier this year, the county’s Business Appreciation Summit framed artificial intelligence as an urgent local economic-development issue.

Those conversations should meet.

As local firms adopt AI, they should measure net work rather than first-pass speed. A tool that drafts a customer message in seconds may still create checking, correction, exception handling, or downstream repair for someone else.

A simple 30-day rework test can make that visible. Pick one recurring workflow. Record the baseline time and outcome. Then track first-pass time saved, verification time, corrections, customer callbacks, and problems that require escalation.

For consequential decisions involving prices, contracts, hiring, safety, or public claims, keep a named human owner for the final call.

Talbot businesses do not need to choose between growth and caution. They need evidence about which workflows actually improve. As the county plans for its economic future, that habit can help firms scale useful automation without mistaking transferred work for productivity.

Gleb Tsipursky, PhD, a behavioral scientist, CEO of Disaster Avoidance Experts, and author of The Psychology of AI Adoption at Work: From Resistance to Results (Georgetown University Press, 2026).

AI Disclosure: The Spy and its writers may use artificial intelligence tools to support accuracy and clarity in our reporting.

Write a Letter to the Editor on this Article

We encourage readers to offer their point of view on this article by submitting the following form. Editing is sometimes necessary and is done at the discretion of the editorial staff. Your email address will not be published. Required fields are marked *