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April 10, 2021

The Talbot Spy

The nonprofit e-newspaper for the Talbot County Community

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Health Health Homepage Health Health Portal Lead

End of Life Conversations by Dot Mayorga

December 21, 2020 by Dot Mayorga

There is a notion that “end of life” means imminent death. But for most of us, death does not happen abruptly. Whether related to age or disease, a person’s ability to maintain activities of daily living usually declines over time. This could happen over years, months, or weeks. Each time period requires adaptation of the new normal.

If a person hasn’t taken time to think about and discuss these changes, the reaction is often to deny the change and fight to regain the old normal. This sets them up for pain and suffering because they can’t go back to their previous state indefinitely. There are resources available to help make these adjustments easier. 

Doctors & Clergy Members

When planning to discuss health and major life decisions, many people reach out to their healthcare provider or religious/spiritual advisor. But these professionals may be ill-equipped to counsel on end of life. Healthcare providers work in a system devised to keep people healthy, to maintain optimal functioning. Although advances have been made, there is still a level of discomfort surrounding the discussion of death. Many providers don’t know how to guide patients through end of life.

Religious and spiritual advisors help direct people to live a good life, teaching them how to assure a place in heaven or receive some other reward. Sadly, for some, their education didn’t include training about how to help people find peace and satisfaction at the end of their life.

How much is too much?

With a lack of resources for a meaningful dialogue about an end of life plan, another issue arises: over-treatment.

Over-treatment in the United States has become the standard of care. In her book, Finish Strong, author Barbara Coombs Lee, healthcare clinician, policy maker, advocate and president of Compassion and Choices outlines six reasons for over-treatment.

  1. Financial gain. The main reason for over-treatment in the US is the current fee-for-service model. Providers are paid to perform tests, procedures and surgeries, not to cure disease or maintain health. It is not a matter of greed or conspiracy on the part of the provider. It is the inevitable result of this type of system.
  2. Providers are reluctant to deliver bad news. Providers may feel a personal sense of failure when explaining that treatments aren’t working. This often prompts them to suggest other treatments. These treatments often lead to a decrease in the person’s quality of life or may inadvertently shorten their life because of side effects. When more technology is introduced into patient care, hands-on medicine decreases. The farther away a provider gets from the patient, the less comfortable they are looking the person in the eye to tell them that their life is ending. Studies reveal that healthcare providers experience feelings of profound grief, sadness, self doubt, failure and powerlessness when treatments fail and death is inevitable.

  3. Patient and family expectations. There is a notion that we can abuse our bodies for a lifetime with poor diet, dangerous behaviors, addictions, lack of exercise, and expect — almost demand — that our doctor fix us with a magic pill or a silver-lining procedure or surgery. These do not exist but that doesn’t stop patients and families from imploring providers to “do everything you can,” “try something else,” or “spare no expense.”

Providers are not magicians and they certainly are not God. There is a limit to what the body can tolerate. We all come with an expiration date. The sad part about “doing everything” is that the majority of the time, the intervention causes pain and suffering. It robs the patient of enjoyment and quality time to say important things while loving those around them. In trying to save them, the precious time they have left is stolen.

  1. Technology. In our country, many people think that just because technology is available, it must be used. When a patient hears that there is another machine available to perform a different test or procedure, they want to use it. That is not an inherently bad thing. The problem arises when no one questions why it’s being used, what the potential outcome is going to be, and if it may lead to further tests and procedures. Every case is different but this should be discussed at a level that the patient and family can understand.

  2. Fear of lawsuits. A national physicians survey conducted in 2010 by Jackson Healthcare found that 73% of doctors say they order more tests, procedures, and treatments than are medically necessary in an effort to prevent lawsuits. Providers would rather do more than be accused of not doing enough. They don’t want to risk a lawsuit and an accusation of malpractice. According to a 2014 Gallup poll of healthcare executives, the financial impact of defensive medicine is about $650 – $850B a year.

  3. Palliative care/hospice care equals giving up. Our current system requires a patient to stop curative treatment in order to receive hospice care. The main focus in both palliative and hospice care is comfort. Palliative care (treatments aimed at providing comfort and quality of life) can co-exist with curative care but Medicare does not pay for it, at least not yet. Hospice care requires an end to most curative treatments with a few exceptions and Medicare pays for it. 

Studies prove the benefit of a dual approach to patient care. In a 2010 study, 151 cancer patients were randomly assigned to standard treatments alone or standard treatments with early access to comfort care. The group that was given both standard and palliative care as their disease progressed was less likely to choose aggressive treatment such as 3rd and 4th rounds of chemotherapy or admission to the ICU. They actually lived an average of three months longer than the standard group and they reported better quality of life.

Start the conversation with these documents.

There are resources available to help you have important conversations and create legal documents detailing your end of life wishes. You can find these documents online or obtain them from your local hospital or hospice provider.

Five Wishes. This is a legal document that helps people consider and document how they want to be cared for at the end of life. It states what life-sustaining treatment the person desires as well as what they don’t want. It names the person who will make decisions when they are no longer able. It also documents how and where they die. For example, they may wish to die at home with their favorite music playing and a special aromatherapy scent in the air. The document lists who you want to be present at the time of death. People may write their own obituary and dictate what their funeral or body disposition plans are. This form needs to be signed by two witnesses who are over 18 years old and will not benefit from the person’s death. 

MOLST: The Maryland Order of Life-Sustaining Treatment. This is a legal document and a physician’s order signed by a medical provider. Most people discuss this with their primary care provider and have them sign it, but it can be signed by any licensed provider. It details what life-sustaining treatment and procedures you want and those you don’t. It identifies your decision maker when you are no longer capable of making the decisions. This document is different because it is a signed order and it only addresses medical issues.

Keep the completed document in a safe place in your home. Some people keep it in the freezer in a Ziploc bag so that if you need transport by EMT to hospital, the document is there and first responders can be made aware of your wishes. Without a MOLST, by law, healthcare providers must do everything possible to keep you alive even if that isn’t what you want. 

Advanced Directive. This legal document states your end of life medical wishes and names your decision maker. There is a section for funeral and after-death body disposition plans. This document needs to be signed by two witnesses over 18 who will not benefit from your death.

Legal Documents Protect You

All of these resources are legal documents. Only the MOLST is a signed order by a medical provider and must be followed. It is the only document that EMT responders will adhere to because in most emergencies there is no time to debate the meaning of a statement. 

Make multiple copies and give them to your medical provider, your family members, your decision maker (healthcare proxy), hospital, nursing home, and back-up decision maker.

Update the documents periodically to reflect your current condition and your feelings about the types of intervention you desire. It’s important to remember that these documents ONLY come in to play when you are no longer capable of speaking for yourself. You can change your mind and submit a new document at any time. Make sure to give healthcare providers the updated version.

To learn more about end of life planning, check out The Conversation Project, Compassion and Choices and Respecting Choices. To talk with an experienced hospice nurse, contact me at Connecting the Dots in Healthcare at 443-786-0873 or email dorothyamayorga@gmail.com.

Dot Mayorga has been a nurse over 20 years serving the residents in Caroline, Dorchester, Talbot and Queen Aanes counties. She has worked as a medical- surgical nurse in Easton Memorial Hospital, a case manager Home Health, Hospice nurse with Shore Health, and Wound Care nurse with Shore Regional Health System. She currently is a triage nurse with Choptank Community Health Services.

 

Filed Under: Health Homepage, Health Portal Lead

Lessons from a Hospice Nurse: Making the End of Life’s Journey Easier by Dorothy Mayorga

December 8, 2020 by Dot Mayorga

I’ve been a Registered Nurse for more than 20 years. As a hospice nurse, I have been up close and personal with death and dying. I’ve held space for patients and their loved ones through difficult and challenging times.

The pandemic, social distancing and hunkering down have given me time to reboot. I’ve reprioritized my life, coming face to face with my own mortality. The possibility of my own death prompted me to update my Advanced Directives and have further conversations with my sons. It has also given me renewed purpose to share my knowledge and experience.

As a hospice nurse, I’ve helped hundreds of people with their end of life experience, ranging from young adults to someone who was 106 years old. Women, men, affluent, poor, from grocery clerks to US Senators, doctors, lawyers, CEOs of multi-million dollar corporations and farmers. Some were better prepared than others and had a more peaceful end of life experience. For those who struggled, the most common denominator was fear.

The fear of death

The sense of fear was palpable when I entered a patient’s home. Family members often said, “I feel like I am signing a death warrant.” They ignored the fact that a disease process was ravaging their loved one’s body. This prevented meaningful conversations which could have helped them understand what their loved one was thinking and feeling and what they wanted. The family and loved ones now had to guess.

Fear adds to the suffering that accompanies death. It causes people to miss the beauty and sacredness of the end of a person’s journey on Earth. To be present and validate a person’s existence is very powerful. Unfortunately, most people miss this amazing experience because they are afraid, unprepared, or too busy with chores. They don’t have the emotional wherewithal to be present. After witnessing this for many years, I made a decision to leave hospice, even though I love that work, to pursue my calling.

Connecting the Dots in Healthcare

I understand that people can’t accomplish all of the important conversations in the last two weeks of life. That’s why I founded Connecting the Dots in Healthcare. It’s a way to help people plan their end of life journey, not their imminent death. It’s a service that provides information and guidance to help people formulate a meaningful end of life plan that reflects who they are. Most people want to avoid thinking about death but those who do make things so much better for themselves and the people they love.

Meeting Tom

When I was a new nurse working the hospital night shift, I cared for a kind, sweet gentleman who was a dialysis patient. I’ll call him Tom. He was in his 70s and had been a frequent patient because dialysis was no longer working. He needed hospitalization to regulate and support the function of his organs which were deteriorating because his kidneys were failing.

One night when making rounds, I noticed that Tom was awake and asked if he needed anything. He told me that he just couldn’t bear the thought of more dialysis treatments. He loved his family and they loved him very much. They needed him to keep fighting.

I asked Tom if he told his wife how he felt. “Oh no, I couldn’t do that,” he said. “That would hurt her too badly.” I asked if he realized why he had so many hospitalizations. Tom said that the dialysis treatments weren’t as effective but I could tell that he didn’t see the big picture.

I looked into his eyes and asked Tom if he wanted to know what it all meant. He nodded. I explained that dialysis had benefited him in the past but now the stress of the treatments and the disease process were causing other organs to fail. I took his hand and explained that none of these treatments were going to restore his health. He wasn’t going back to a normal life. His life was going to be a series of extended hospitalizations with more dialysis treatments and tests until he died. Or, it was possible that he might die during the treatment.

Tom was silent for awhile. I asked if he wanted me to help him have a conversation with his family. He agreed, so arrangements were made with his wife and daughter to visit while I was working. I helped initiate the conversation and Tom was able to take over. There were lots of tears as his family came to grips with reality. This gentle man was finally able to have a meaningful discussion with the people he loved most. When they understood how he felt, they made a decision based on love. This wonderful man went home and was able to enjoy his remaining time without being hooked up to machines or being poked and prodded by strangers. He died surrounded by the people and things he loved.

Several weeks later I received a note from Tom’s daughter. She shared how difficult it was for her now that her father was gone and how sad she was. She was grateful for having that hard conversation. The brief time at home with her father was beautiful with many meaningful conversations. She and her mother had no regrets. They never had to guess whether they made the right decisions because Tom told them what he wanted.

I will never forget that experience. It taught me the power of open, honest communication.

Clara’s story

Working as a hospice nurse years later, one of my patients was a 96-year-old woman with end-stage dementia. We’ll call her Clara. She had been cared for by two of her seven children. She had a very large wound as a result of extended bed rest and she was totally dependent for all of her activities of daily living.

Unfortunately, Clara never talked with her children about her end of life care and now dementia made it impossible. As with many families, caring for an aging parent usually falls to one or two children who make significant sacrifices. They perform every act of care including physical care which can be very taxing.

When Clara was in hospice, the children who never contributed to her care arrived and began challenging decisions. This resulted in verbal altercations which escalated. Family meetings were arranged and some of the members were banned from the hospice house.

This sweet, helpless woman overheard the chaos. How could Clara have peace in this atmosphere? When this lovely woman died, there was so much arguing and turmoil that the police were called.

There is no single answer to prevent this type of situation because people come to situations with their personal baggage. However, if Clara had talked with her children before she became ill, it may have made a difference. If she had a conversation with her doctor and created an Advanced Directive and a MOLST (Maryland Order for Life-Sustaining Treatment), the daughters who cared for her would’ve known what to do and had legal support for their decisions.

Tell your story

These stories are at opposite ends of the spectrum. The common denominator is communication. It’s important to tell your story so that your loved ones know what you want. You can name a person to make decisions when you no longer can. You get to decide what’s important and ensure that the end of your life reflects how you lived.

Our lives are a journey to our death. There is a beginning, a middle, and an end. Along the way, we prepare for everything, from the food we eat to the clothes we wear, the school we go to, the job we take, where we vacation, whether we marry or remain single, who gets our money and possessions … everything but how we want to die.

We are all going to die. Pre-COVID-19, it was fairly easy to forget our own mortality until it was too late. This pandemic has brought the fear that surrounds death out into the open. People are confronted with it every day and it is forcing them to think and talk about it. Fear is not one-dimensional. It is not just fear of death. There is fear of the unknown, fear of pain, fear of letting someone down, fear of unresolved conflicts, fear of saying goodbye, and fear of dying alone.

Education usually helps to assuage fear. When something is understood there is a sense of control. Take the time now to have important conversations with the people who will carry out your end of life wishes. It will help you and is a very thoughtful gift for them.❖

Coming up in part two: Why it’s difficult to talk about death and plan the end of life plus documents to make the process easier.

Dot Mayorga has been a nurse over 20 years serving the residents in Caroline, Dorchester, Talbot and Queen Aanes counties. She has worked as a medical- surgical nurse in Easton Memorial Hospital, a case manager Home Health, Hospice nurse with Shore Health, and Wound Care nurse with Shore Regional Health System. She currently is a triage nurse with Choptank Community Health Services.

Filed Under: Portal Lead, Senior Highlights

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