Easton Utilities Welcomes High School Interns

Through a partnership with Talbot County Public Schools, Easton Utilities welcomed three students to participate in the internship program for the spring semester. “TCPS is thrilled Easton Utilities has expanded their internship program to accommodate our high school students by offering a unique and meaningful opportunity that will significantly help these students meet their college and career goals,” stated Jodie Colombo, TCPS School-to-Career Transition Facilitator.

L to R: Easton High School students Michael Clark, Maddie Book and Ethan Elms

The high school internship program at Easton Utilities is a formal, comprehensive experience designed for selected candidates to gain valuable experience in their field of interest. “Our program provides a foundation for learning professional etiquette in a structured workplace environment with realistic business situations,” said Melissa Book, Human Resources Generalist for Easton Utilities.

All three students are currently enrolled in the TCPS Career and Technology Education (CTE) program, a curriculum aimed to guide, educate and prepare students for today’s workforce. During the semester, interns will work with various team members of Easton Utilities to acquire the skills necessary to perform daily departmental tasks related to their CTE program. To culminate the internship, each participant will present their final project to their department and supervising staff.

For more information about the internship program at Easton Utilities, please visit eastonutilities.com or call 410-822-6110.

Maryland Relay Announces New MAT Program Evaluation Centers

Maryland Relay, the free public service that allows people who are unable to use a standard telephone to make and receive calls, announces that it has entered into new agreements with five organizations to provide evaluations for the Maryland Accessible Telecommunications (MAT) program.

The following organizations are now providing MAT program evaluations in 10 locations across the state:

Telecommunications Access of Maryland (TAM) oversees the MAT program and is serving applicants from Baltimore City and Anne Arundel, Baltimore, Cecil and Harford Counties at its Baltimore City location.

Independent Marylanders Achieving Growth through Empowerment (IMAGE) Center of Maryland, located in Towson, with Accessible Resources for Independence, located in Glen Burnie, is serving applicants from Baltimore City and Anne Arundel, Baltimore, Harford and Howard Counties.

Easter Seals is serving applicants in Carroll, Frederick, Montgomery, Prince George’s and Washington Counties at its Hagerstown and Silver Spring locations.

MAC, Inc. is serving applicants on Maryland’s Eastern Shore at its Salisbury and Easton locations.

Maryland Technology Assistance Program (MD TAP) is serving applicants in Baltimore City and Alleghany, Baltimore, Calvert, Charles, Garrett, and St. Mary’s Counties at its Baltimore City, Cumberland and Mechanicsville locations.

“Our main goal is always to make telecommunication easy and accessible for all Marylanders,” said Asia Johnson, Maryland Relay public relations officer. “It is vital to the MAT program that we have evaluation centers throughout the state to help us serve as many people as possible, and we are thrilled to have established new partnerships with these community organizations.”

Established in 1997, the MAT program was one of the first of its kind in the United States to offer no-cost assistive telecommunications equipment to qualified residents who cannot use a standard telephone. Equipment available through the MAT program includes amplified phones, captioned telephones, ring signalers, tablets, large-button telephones, hands-free phones, and more.

Qualified MAT applicants are those who do not use a standard telephone due to their hearing status, speech difficulty, low vision, low mobility, or cognitive factors. They must also meet specific financial requirements. Once approved, applicants will receive notification via their preferred method of communication (standard mail or email) and must then schedule an evaluation at a MAT center to ensure they receive the equipment best suited to meet their needs.

People wishing to apply for the MAT program, or who would like more information, may visit www.mdrelay.org or contact Maryland Relay at 800-552-7724 (Voice/TTY),410-767-6960 (Voice/TTY), or 443-453-5970 (Video Phone).

About Maryland Relay
Maryland Relay provides a free public service that allows people, unable to use a standard telephone, to both make and receive calls. The Maryland Accessible Telecommunications (MAT) program distributes State-provided assistive telecommunication devices to qualified applicants. Maryland Relay is easily accessed by dialing 7-1-1 and is overseen by Telecommunications Access of Maryland and the Maryland Department of Information Technology. For more information about Maryland Relay and its services, please visit mdrelay.org or call 800-552-7724 or 410-767-6960 (Voice/TTY) or 443-453-5970 (Video Phone).

Delmarva Power Energizes Two Major Projects on Eastern Shore

Delmarva Power has energized two major substations in Hebron and Centreville, part of the company’s ongoing efforts to deliver safe and reliable service for customers across the Eastern Shore. The new Hebron and Carville substations, totaling more than $24 million, will enhance electric service for more than 15,400 customers across Wicomico and Queen Anne’s counties.

“Maintaining the safe and reliable service our customers expect requires ongoing efforts to modernize the local energy grid,” said Tyler Anthony, senior vice president & COO, Pepco Holdings, which includes Delmarva Power. “Energizing these new substations helps us continue to meet this commitment and deliver record electric service reliability for our customers.”

Substations, like Hebron and Carville, reduce the voltage of electricity as it is delivered across the region to homes and businesses. Built by Delmarva Power and local contract crews, the new substations will help deliver energy more efficiently and create new configurations on the local energy grid that allow Delmarva Power to automatically restore service more quickly or isolate damage. By automating certain functions on the electric system, the new substations create a smarter energy grid and reduce the number of potential outages in the neighborhoods they serve.

Photo: Delmarva Power employees completing the final stages of preparation before energizing the new Carville substation in Centreville, Md.

The new substations are part of a broader reliability improvement plan Delmarva Power is implementing on the Eastern Shore to reduce outages and enhance the resiliency of the local energy grid. This effort includes modernizing infrastructure, such as transmission and distribution lines, and adding greater automation on the local energy grid with new substations and equipment.

Over the last five years, Delmarva Power has invested hundreds of millions of dollars across its service area to modernize the local energy grid. Delmarva Power customers continue to benefit from the enhancements being made and have seen the frequency of outages decrease 34 percent.

Energy delivery charges on customer bills pay for important projects, like these new substations, that help deliver energy to customers in Delmarva Power’s service area. In 2018, Delmarva Power spent more than $425 million to enhance the local energy grid and provide safe and reliable service for customers. Delivery charges for Maryland customers are reviewed and set by the Maryland Public Service Commission through a transparent regulatory rate review process.

To learn more about Delmarva Power, visit The Source, Delmarva Power’s online news room. Find additional information by visiting delmarva.com, on Facebook at facebook.com/delmarvapower and on Twitter at twitter.com/delmarvaconnect. Delmarva Power’s mobile app is available at delmarva.com/mobileapp.

About Delmarva Power: Delmarva Power, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe and reliable energy to more than 520,000 electric delivery customers in Delaware and Maryland and approximately 132,000 natural gas delivery customers in northern Delaware.

Rob Billings Named to Pacesetter’s Club at Morgan Stanley

Morgan Stanley announced today that Robert M. Billings, a Financial Advisor in its Wealth Management office in Easton, has been named to the Firm’s Pacesetter’s Club, a global recognition program for Financial Advisors who, within their first five years, demonstrate the highest professional standards and first class client service.

Rob, who has been with Morgan Stanley Wealth Management since 2015, is a native of Easton, MD.  He holds a bachelor’s degree from Washington College and a graduate degree from the University of St Andrews, Scotland. Rob currently lives in Chestertown.

Morgan Stanley Wealth Management, a global leader, provides access to a wide range of products and services to individuals, businesses and institutions, including brokerage and investment advisory services, financial and wealth planning, banking services, annuities and insurance, retirement and trust services.  

Qlarant Named AgileCxO Transformation Partner

Today CEO Dr. Ron Forsythe, PhD announced that Qlarant, a leader in quality improvement for the nation’s most important agencies, is an AgileCxO Transformation Partner. As a licensed Partner, Qlarant will deploy certified individuals to deliver Agile assessment, coaching and training services, using AgileCxO’ s performance capability model, the Agile Performance Holarchy (APH) ®.

The APH is an organizational operating system for sustainable and scaled agility developed by AgileCxO, a research and development organization dedicated to studying agile leadership and building performance models, training, and organizational certifications for large agile organizations.  Qlarant is now able to assess a corporation’s overall Agile capability maturity level, and develop a course of action to enable it to be certified as a high-performing Agile organization.  Certification is available on three levels: Adopting, Transforming and Mastering.   Jeff Dalton, CEO at AgileCxO comments: “As a provider of world-class solutions that focus on discovering risks, driving quality improvement, and delivering customized solutions to solve complex, real-world problems, Qlarant is ideally positioned to help customers conquer large-scale agile using the Agile Performance Holarchy Model.”

“Corporations invest thousands of dollars in training their employees individually on agile philosophies” continues Dr. Forsythe “but to be effective, the entire organization needs to embrace an Agile mindset and culture.  Being certified in AgileCXO demonstrates a commitment to this leadership style.  Qlarant can help organizations gain that certification.”

Leaders today recognize the benefits of Agile management but are struggling to transition from traditional command & control hierarchies to self-organizing agile teams that operate transparently and collaboratively to adapt to an ever-changing customer-driven marketplace. Before organizations can effectively implement and truly reap the performance gains of Agile they need to fundamentally transform their core operating system, leadership structure and culture across the organization.  The Agile Performance Holarchy (APH) provides that operating system.

About Qlarant: Qlarant is a nationally respected solutions leader in fighting fraud, waste, and abuse—improving program quality, and optimizing performance through technology. The company uses subject matter experts and innovative data science and technology to help organizations see risks, solve problems, and seize opportunities. Solutions are customized for state and federal agencies as well as commercial industries across the nation. The Qlarant Foundation— the mission arm of the organization—provides grants to services provided in underserved communities. Qlarant employs nearly 500 people and has a 45-year record of accomplishment improving the performance of some of the Nation’s most important programs. Qlarant is a licensed AgileCxO Transformation Partner. For more information call  833-296-3146 or visit www.qlarant.com.

Qlarant Recognized as One of the Nation’s Best and Brightest Companies

Qlarant announced today that they have received the national recognition of being selected a winner in the Best and Brightest Companies to work for in the Nation.  The Best and Brightest Companies to Work For® annual competition strives to recognize the most influential, trend-setting companies across the country by reviewing answers to questions about communication, work-life balance, employee education,  and diversity.  It identifies and honors companies that deliver exceptional human resource practices and an impressive commitment to their employees. Participating companies have the opportunity to benchmark results with other cities such as Atlanta, Los Angeles, New York, Nashville, and Chicago.  Nationwide there were over 2400 nominations who met all the participation requirements.

The Qlarant Easton based employees participating in community service.

The competition identified Qlarant as a key industry leader, top influencer and best in class performer in this national annual competition.

Deborah Keller, Vice President of Human Resources at Qlarant commented, “We are thrilled that our associates nominated us for this award – it demonstrates that they believe Qlarant is an exceptional place to work; we are focused on offering affordable benefits that appeal to a broad workforce and providing a strong work/life balance.  Winning the award is a strong testament to commitment to our culture.”

About Qlarant

Qlarant is a not-for-profit, nationally respected leader in fighting fraud, waste, and abuse—improving program quality, and optimizing performance. The company uses subject matter experts and innovative data science and technology to help organizations see risks, solve problems, and seize opportunities. Solutions are customized for state and federal agencies as well as commercial industries across the nation. The Qlarant Foundation— the mission arm of the organization—provides grants to services provided in underserved communities. Qlarant employs nearly 500 people and has a 45-year record of accomplishment improving the performance of some of the Nation’s most important programs. Qlarant is a licensed AgileCxO Transformation Partner. www.qlarant.com

Delmarva Power Reminds Customers of Important Energy Assistance Programs

This winter season, Delmarva Power reminds customers of important energy assistance available in Delaware and Maryland to help meet their energy needs. Colder temperatures during the winter can result in customers using more energy and seeing higher than normal bills, so Delmarva Power is taking steps to expand awareness of these important programs. These programs can also help customers stay energized through temporary or extended financial hardship, including those who may be impacted by the ongoing federal government shutdown.

“We are committed to providing affordable energy service for every customer,” said Gary Stockbridge, Delmarva Power region president. “Every day we work with community partners across the region to make sure available energy assistance gets in the hands of those who need it most, when they need it most.”

Delmarva Power works with state, federal, and nonprofit partners to connect customers with grants and programs.

Low-Income Home Energy Assistance Program (LIHEAP)

LIHEAP provides customers with up to $1,000 in grant support per customer, depending on a household’s income, size and type of fuel, with no pay back required. Delmarva Power customers in Delaware can apply for LIHEAP energy assistance by visiting the Department of Health and Services website or by calling 302-644-9295 in New Castle County, 302-674-1782 in Kent County, or 302-856-6310 in Sussex County. In Maryland, customers can apply for LIHEAP energy assistance through the Department of Human Services website, by visiting a Local Energy Assistance Office, or by calling the Office of Home Energy Programs at 1-800-332-6347.

Good Neighbor Energy Fund

Delmarva Power partners with the Salvation Army to offer energy assistance to customers struggling to pay their winter energy bills through the Good Neighbor Energy Fund. In addition to the donations received by customers, Delmarva Power matches $1 for every $3 received, up to $70,000 annually. For eligibility, Delaware customers can call the Salvation Army at 302-472-0750. Maryland customers can call the Cecil Heating Assistance Program at 410-996-0270, Harford County Community Action Agency at 410-612-9909, or the Salvation Army at 410-749-3077.

Gift of Energy

Through Delmarva Power’s Gift of Energy program, anyone can make a payment towards a friend or family member’s energy bill. The gift will appear on a future bill as a credit to the recipient’s account.

Other Delaware Programs

Additional assistance for customers in Delaware is available through Delaware 211 (DE 211). By dialing 2-1-1, customers can be referred to local agencies and services that can assist with energy bills and other necessities. More information is available at delaware211.org.

Other Maryland Programs

Other programs supporting Maryland customers include the Electric Universal Service Program (EUSP), which helps eligible customers pay for a portion of their current electric bill. The Arrearage Retirement Assistance (ARA) program helps customers with large, past due electric bills. If eligible, customers may receive forgiveness of up to $2,000 towards their past due bill. The Utility Service Protection Program (USPP) is designed to help low-income families during the heating season. Information regarding these programs can be found on the Maryland Department of Human Services Office of Home Energy Programs website or by calling 1-800-332-6347.

Delmarva Power will work with customers who may have difficulty paying their energy bill. The company offers payment options, like Budget Billing, which averages payments over a 12-month period to help customers manage their monthly energy bill, or flexible payment arrangements that offer individually tailored payment installment plans.

Customers can contact Delmarva Power at 1-800-375-7117 to ask about available resources or register for My Account, a web-based interactive tool that provides customers with a detailed analysis of their specific electric use and offers ways to save money and energy.

To learn more about Delmarva Power, visit The Source, Delmarva Power’s online news room. Find additional information by visiting delmarva.com, on Facebook at facebook.com/delmarvapower and on Twitter at twitter.com/delmarvaconnect. Delmarva Power’s mobile app is available at delmarva.com/mobileapp.

About Delmarva Power: Delmarva Power, a public utility owned by Exelon Corporation (NYSE: EXC), provides safe and reliable energy to more than 520,000 electric delivery customers in Delaware and Maryland and approximately 132,000 natural gas delivery customers in northern Delaware.

Qlarant Welcomes New Business Development Team

Qlarant, the nation’s leading Program Quality and Fraud Prevention firm, has hired three top executives to support the growth and development of its services.

Dr. Ron Forsythe, CEO of Qlarant notes: “We’re very excited to have this team on board. Each member brings a depth of experience, knowledge and management capabilities that complement our growing team of seasoned executives and associates.”

Roy Fleischer, Director of Sales and Development

Mr. Fleischer joins Qlarant with over 30 years of public and private sector analytics experience. He began his career in Atlanta as a market research analyst before moving into the field of healthcare as a consultant for the Centers for Disease Control.  Mr. Fleischer expanded his focus on healthcare while working for MAMSI (now United Healthcare), Thomson Reuters Healthcare (now IBM Watson) and, most recently, SAS Federal LLC, where he concentrated most of his efforts on technology, business development, relationship management and consulting with the U.S. Department of Health and Human Services (HHS) and the U.S. Social Security Administration (SSA).
Mr. Fleischer received his BA from the University of Georgia in Athens, GA. He holds a Certified Information Systems Auditor (CISA) certification

Roy Fleischer, Joseph Lombardozzi, Ellen Evans

Joe Lombardozzi, Vice President of Sales and Business Development

Mr. Lombardozzi comes to Qlarant having been with Truven Health Analytics as V.P.  Business Growth.  With over 30 years’ experience in Business Development, he has led product and services sales across all federal healthcare sectors.    Mr. Lombardozzi’s experience includes systems integration, Health IT, Health Analytics, Client Relationship Management, Program/Project Management and Business Development/Sales.  Prior to joining Truven Health Analytics, he worked with CGI Federal and as a leader of the federal healthcare team that delivered more than 25 Health Information Technology and Analytic solutions.

Mr. Lombardozzi received his BS from the University of Albany in Albany, NY.

Ellen Evans, Director Sales and Business Development

Ms. Evans brings over 25 years of health policy and business development experience to Qlarant.  Her early career focused on legislative/regulatory work for a variety of healthcare constituencies, transitioning into consulting and business development for the hospital/health-system and pharma/biotech/medical device sectors. She is known for her hands-on clinical work as a BSN/RN in both hospital- and clinic-based nursing roles.

Ms. Evans most recently served as Clinical Director of Telemedicine for Mary’s Center — a Federally Qualified Health Center in Washington, D.C. — whose mission is to provide health and social services to the underserved. In this role, she helped to launch and grow a telemedicine service line for the DC-community.  Throughout her career, she has delivered numerous keynote addresses at national healthcare conferences and leadership meetings.  Ms. Evans received the prestigious Helene Fuld Fellowship for the Advancement of Patient Safety and Quality and the Mary and Grainger Marburg Award for outstanding clinical nursing expertise at the Johns Hopkins University School of Nursing where she graduated with honors and was inducted into the Sigma Theta Tau International Honor Society. In addition to her BSN from Hopkins, she received her BA from the University of Virginia and Masters of Health Services Administration from George Washington University.

Qlarant is a not-for-profit, nationally respected leader in fighting fraud, waste, and abuse—improving program quality, and optimizing performance. The company uses subject matter experts and innovative data science and technology to help organizations see risks, solve problems, and seize opportunities. Solutions are customized for state and federal agencies as well as commercial industries across the nation. The Qlarant Foundation— the mission arm of the organization—provides grants to services provided in underserved communities. Qlarant employs nearly 500 people and has a 45-year record of accomplishment improving the performance of some of the Nation’s most important programs. Qlarant is a licensed AgileCxO Transformation Partner. www.qlarant.com

Qlarant CFO and Easton Resident Recognized at December 4 Ceremony

Leadership Maryland announced today that Rebecca M. “Becki” Combs, CFO of Qlarant, has completed the professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Leadership Maryland honored Combs, a resident of Easton, and the entire Class of 2018 at its 26th annual graduation ceremony held December 4 at the Lord Baltimore Hotel.

Combs was one of 50 applicants chosen by committee to complete Leadership Maryland’s eight-month hands-on learning program focused on the state’s most vital social, economic and environmental issues.

“As this year’s Leadership Maryland cohort completes its program, their journey as a graduate of our state’s finest organization of professionals begins,” said Leadership Maryland Board Chairman Dr. Memo F. Diriker ‘12, director of BEACON at Salisbury University. “Over the past eight months they have learned about our state, the critical issues it faces, and above all, themselves. On behalf of the Board, I congratulate each of them for completing this defining milestone and I look forward to seeing them apply these lessons to accomplish great things for our state.”

Leadership Maryland is open to senior-level executives with significant achievements in either their careers and/or their communities. Ideal Leadership Maryland members have a desire to learn more about Maryland’s most critical issues and a personal commitment to be a force for positive change in their organizations, their communities, and their state. For more information about Leadership Maryland, please visit www.LeadershipMD.org, call 410-841-2101 or email Info@LeadershipMD.org.

About Leadership Maryland

Leadership Maryland is a professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Each year, as many as 52 diverse and accomplished executives from Maryland’s public and private sectors are selected to come together as a class for an eight-month hands-on learning program focused on the state’s most vital social, economic and environmental issues. The first Leadership Maryland class graduated in 1993, and the organization’s alumni network now consists of more than 1,100 leaders from all industries and regions of the state. To learn more, please call Leadership Maryland at 410-841-2101 or visit www.LeadershipMD.org.

Steve Ochse Graduates from Leadership Maryland

Leadership Maryland announced that Steven J. “Steve” Ochse, Chief Financial Officer and Vice President of Finance for Easton Utilities Commission, has completed the professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Leadership Maryland honored Ochse, a resident of Easton, and the entire Class of 2018 at its 26th annual graduation ceremony held December 4 at the Lord Baltimore Hotel.

Ochse was one of 50 applicants chosen by committee to complete Leadership Maryland’s eight-month hands-on learning program focused on the state’s most vital social, economic and environmental issues.

“As this year’s Leadership Maryland cohort completes its program, their journey as a graduate of our state’s finest organization of professionals begins,” said Leadership Maryland Board Chairman Dr. Memo F. Diriker ‘12, director of BEACON at Salisbury University. “Over the past eight months they have learned about our state, the critical issues it faces, and above all, themselves. On behalf of the Board, I congratulate each of them for completing this defining milestone and I look forward to seeing them apply these lessons to accomplish great things for our state.”

Leadership Maryland is open to senior-level executives with significant achievements in either their careers and/or their communities. Ideal Leadership Maryland members have a desire to learn more about Maryland’s most critical issues and a personal commitment to be a force for positive change in their organizations, their communities, and their state. For more information about Leadership Maryland, please visit www.LeadershipMD.org, call 410-841-2101 or email Info@LeadershipMD.org.

About Leadership Maryland

Leadership Maryland is a professional development program dedicated to building a better Maryland by harnessing the strength of its local business and community leaders. Each year, as many as 52 diverse and accomplished executives from Maryland’s public and private sectors are selected to come together as a class for an eight-month hands-on learning program focused on the state’s most vital social, economic and environmental issues. The first Leadership Maryland class graduated in 1993, and the organization’s alumni network now consists of more than 1,100 leaders from all industries and regions of the state. To learn more, please call Leadership Maryland at 410-841-2101 or visit www.LeadershipMD.org.

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