Talbot Hospice has been named a 2024 Hospice CAHPS (Consumer Assessment of Healthcare Providers and Systems) Honors Award recipient by HEALTHCAREfirst, a leading provider of CAHPS and bereavement survey programs for home health and hospice agencies. This prestigious annual review recognizes agencies that continuously go above and beyond in providing high-quality care for patients and compassionate caregiver experiences. It acknowledges the highest performing agencies by analyzing the performance of the Hospice CAHPS survey satisfaction and quality, as measured from the caregiver’s point of view.
“We are incredibly grateful to receive the Hospice Honors Award, which is a testament to the exceptional care and compassion our team provides daily,” said Executive Director Molly Kirsch. “This recognition, based on the satisfaction of the families we serve, underscores our commitment to delivering the highest quality of care. Our dedicated staff’s unwavering support and care make this achievement possible.”
Under the CAHPS program, the Agency for Healthcare Research and Quality AHRQ funds, under the US Department of Health and Human Services, oversees and works closely with a consortium of research organizations to conduct research on patient experience and develop surveys that ask consumers and patients to report on and evaluate their experiences with health plans, providers, and healthcare facilities. The CAHPS program also investigates and shares strategies for improving the reliability and validity of survey results, reporting survey results to interested audiences, and using the results to improve patients’ experiences with care.
About Talbot Hospice
Talbot Hospice provides compassionate care, comfort, and support for patients, their families, and their caregivers wherever they call home. It serves patients facing life-limiting illnesses through hospice and palliative care services and grief support programs. Services are available to patients and caregivers regardless of their ability to pay. Learn more at www.talbothospice.org.
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