Avon-Dixon Agency, a member of Shore Bancshares community of companies, is proud to recognize Joann Duvall for 35 years of dedicated service to the company. Joann began her career with Avon-Dixon Agency in 1983 as a claims manger. Throughout the years, Ms. Duvall has served customers in various positions, including customer service representative, commercial lines supervisor and office manager. Currently Ms. Duvall is the Training Manager where she trains employees on the software programs and the processes of the insurance industry. Ms. Duvall is licensed in Property and Casualty Insurance and has obtained designations to be a Certified Insurance Service Representative and a Certified Insurance Counselor.
“Joann brings so many different skills and talents to our team. She looks forward to sharing her knowledge that she has gained over the years while working in the industry. Her leadership style makes her a great asset to our team who benefit from her guidance”, says Lee Ann Shortall, Operations Manager of Avon-Dixon.
For more information about Avon-Dixon Agency, visit AvonDixon.com