The pressure was on. Piazza was making great strides in establishing itself as the premier Italian market on the Eastern Shore, but the lack of coffee was affecting their street cred. Customers would complain that they could not have an espresso or a cappuccino with their biscotti, and finally, the store bowed to pressure and installed on authentic Italian espresso machine.
In this installment of Piazza Food Bites, the store’s coffee advocate, Liz Capuano, talks about the simple approach to offering customers what they want.
This video is approximately one minute in length. For more information on Piazza please go here.
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